Wondering “Can a bank issue a credit card without my permission?” You’re not alone. With identity theft and unauthorized financial activity on the rise, many consumers are concerned about banks opening credit card accounts without consent. As such actions are illegal, it’s still important to know your rights. In this guide, we’ll explain whether a bank can issue a credit card without your permission, what steps to take if it happens, and how to protect yourself from similar incidents.
A Brief History Of Banks Opening Credit Cards Without Applications
Several major banks in the U.S. have faced serious consequences for opening credit card accounts without customer authorization, a practice that led to widespread outrage and legal action.
Between 2002 and 2016, Wells Fargo made headlines when it was revealed that employees created fake accounts, including credit cards, without customer knowledge. According to the U.S. Department of Justice, the scheme was driven by aggressive sales goals and impacted millions of unsuspecting customers.
In July 2023, the Consumer Financial Protection Bureau (CFPB) fined Bank of America for similar misconduct. The bank was found guilty of opening unauthorized credit card accounts and pulling credit reports without consent, a practice dating back to at least 2012. Customers were also repeatedly charged fees for declined transactions, compounding the financial harm.
Other institutions, including U.S. Bank and Fifth Third Bank, were also caught engaging in these deceptive practices. Though each case was ultimately settled, often for large financial penalties, the impact on customers’ credit scores and trust in the system was already significant.
Banks Need Your Permission To Open A Credit Card Account
Under the Truth in Lending Act, a bank cannot legally open a credit card account for you unless you’ve requested or applied for it, either in writing or orally. Simply put, unless you give direct authorization, a bank is not allowed to issue a credit card in your name.
That said, banks are permitted to send you a replacement or renewal card for an account you’ve already agreed to. For instance, if your existing card is about to expire, you may receive a new one with updated terms. Always take a moment to review any changes in terms and conditions before activating or using the card. If you disagree with the new terms, you are under no obligation to accept or use it.
Don’t use a credit card you didn’t apply for if you get one. You may be held accountable for any charges made with the card if you activate it or use it, as this could be seen as acceptance.
Also, be cautious in retail settings, sometimes, employees may ask for personal information under the guise of signing you up for rewards or discounts. In certain cases, this information could be misused to open a credit card account without your clear permission.
Fair Credit Reporting Act violations
A blatant violation of the Fair Credit Reporting Act (FCRA) occurs when a bank obtains your credit report without your consent or knowledge, particularly in order to open an unlawful credit card. The purpose of this federal statute is to safeguard the confidentiality and accuracy of consumer credit data that credit reporting organizations gather.
According to the FCRA, credit data can only be accessed by individuals or institutions that have a legally permissible reason. If a bank pulls your credit for a card you didn’t apply for, it’s not just unethical, it’s illegal.
What’s worse, you may not even realize your credit report was accessed. Each time a bank makes a “hard inquiry” to evaluate your creditworthiness, it gets recorded. Multiple hard inquiries in a short span can negatively affect your credit score, as it may appear you’re trying to open several lines of credit at once, a red flag in the eyes of lenders.
How You Can Take Action
Receiving a credit card you didn’t apply for may be more than just a bank error, it could be a sign of identity theft. If this happens, contact the issuing bank immediately and ask them to investigate and resolve the issue. If the bank doesn’t resolve the matter quickly, there are several important steps you can take to protect yourself:
Report the issue to the FTC at IdentityTheft.gov and create a recovery plan. This generates an official report that you can use during the dispute process.
File a police report and gather supporting documents, such as your FTC report, a government-issued photo ID, proof of address (like a bill or credit card statement), and any evidence of the fraud. Be sure to request a copy of the report.
Contact the U.S. Office of the Comptroller of the Currency (OCC) at 800-613-6743 (Monday–Friday, 8 a.m.–8 p.m. ET) or submit a written complaint through the OCC Customer Assistance Group.
File a complaint with the CFPB, including all relevant documents like account statements and prior communications with the issuer. If the company is not listed in the complaint form, you can enter its details manually.
Dispute the fraudulent account with all three major credit bureaus such as Equifax, Experian, and TransUnion, to get the unauthorized account removed from your credit history.
Freeze your credit with each bureau to prevent any additional accounts from being opened in your name while the issue is being resolved.
Review your credit report regularly at AnnualCreditReport.com. Checking your reports weekly can help you catch unauthorized activity and fix errors before they do further damage.
How Does Credit Card Fraud Happen?
Credit card fraud can occur in several ways, and in some unfortunate cases, even banks have played a role. There have been instances where financial institutions used personal customer information to open credit card accounts without proper consent. While this is a clear violation of both the Truth in Lending Act and the Fair Credit Reporting Act, it has still happened under the guise of meeting internal sales goals or boosting reported account openings.
This form of fraud is particularly deceptive because it often goes unnoticed until the customer checks their credit report or receives unexpected account statements. In some cases, employees may use details already on file, like your Social Security number, address, or income, to create unauthorized credit accounts. Though rare, this type of institutional misconduct can significantly damage your credit score and financial health before you even realize what’s happened.
Understanding how credit card fraud occurs is the first step in protecting yourself. Staying alert, reviewing your credit report regularly, and knowing your rights can help prevent long-term damage.
Related: How to Identify a Loan Scam
How Do I Know When Fraud Happens?
Staying alert is the most effective way to catch credit card fraud before it causes serious damage. One of the best tools at your disposal is AnnualCreditReport.com, where you can access your credit reports from all three major bureaus for free—every week. Reviewing these reports regularly helps you spot unfamiliar accounts, incorrect information, or suspicious activity that could signal fraud.
Fraud often begins with the misuse of personal data. Details like your full name, date of birth, address, Social Security number, or even your existing credit card and bank account information can be used by bad actors, or in some cases, even by banks, to open unauthorized credit card accounts in your name.
Red flags could include hard queries you didn’t authorize, accounts you never started, or mistakes in your credit report. Early detection and treatment of these indicators can help you avoid long-term damage to your financial health and credit score.
How Long Does It Take To Resolve The Issue?
Resolving a credit card dispute, especially one involving a card you didn’t apply for, can take some time, but there are clear rules in place to protect consumers. According to the Consumer Financial Protection Bureau (CFPB), once you notify a bank about an unauthorized credit card, the institution is required to acknowledge your dispute within 30 days of receiving it.
From there, the bank has up to two full billing cycles, usually no more than 90 days, to thoroughly investigate and resolve the matter. During this period, they’ll review your complaint, gather supporting documentation, and determine whether the account was opened legally or fraudulently. As the process may feel lengthy, it’s important to follow up and keep detailed records of all communications. Promptly reporting the issue and supplying any necessary evidence can help speed up the resolution and minimize any damage to your credit score.
Conclusion
A bank is not legally allowed to open a credit card account in your name without your clear and direct consent. If a card arrives that you never applied for, take it seriously, it could be a sign of identity theft or unauthorized activity that requires immediate attention.
Start by contacting the bank that issued the card and request that the account be closed right away. Avoid using the card, as any transaction could be seen as acceptance, making you responsible for the charges.
If the bank doesn’t take proper action to resolve your complaint, escalate the matter by filing reports with the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), and your local police department. These agencies can help investigate and support your case.
Lastly, make it a habit to check your credit reports at AnnualCreditReport.com to confirm the unauthorized account has been removed and that no additional fraudulent activity has occurred.
FAQs about Can a bank issue a credit card without my permission
Q1. Can banks send me credit cards without my permission?
Ans: No, banks cannot send you a credit card without your permission. Under the Truth in Lending Act, a credit card can only be issued in response to a clear request or application from you. If you receive one unsolicited, it may be an error or fraud, and you should contact the bank immediately.
Q2. Why am I getting credit cards I didn’t apply for?
Ans: It can be the result of identity theft, a bank error, or unethical sales tactics if you are getting credit cards that you did not ask for. In order to reach internal goals, several banks have previously issued cards without authorization. As soon as possible, get in touch with the issuer to close the account and look for any unlawful activity on your credit report.
Q3. Can a bank run your credit without permission?
Ans: No, a bank cannot legally run your credit without your permission. Doing so violates the Fair Credit Reporting Act. Accessing your credit report without a valid reason or your consent is illegal and should be reported to the Consumer Financial Protection Bureau or relevant authorities if discovered.
Q4. Can I be jailed for credit card debt in USA?
Ans: No, you cannot be jailed for defaulting on credit card debt in USA. Non-payment is a civil offense, not a criminal one. However, persistent default can lead to legal notices, collection efforts, and negative impact on your credit score. It’s important to negotiate repayment terms with your bank if facing difficulties.
Q5. Do banks randomly send credit cards?
Ans: Banks are not allowed to randomly send you credit cards without your request. Any card sent without your consent may be a renewal of an existing account or, in rare cases, a mistake or fraudulent activity. Report any unexpected credit cards to the bank immediately and monitor your credit report.
Q6. Is it possible to receive a credit card without applying?
Ans: Yes, but only if it’s a replacement or renewal card for an existing account. If you receive a brand-new credit card without ever applying, it’s likely unauthorized and could be fraudulent. In such cases, contact the bank to close the account and report the issue to the credit bureaus.
Q7. What if a credit card is opened without permission?
Ans: File a fraud complaint with the FTC, dispute it with credit bureaus, and notify the issuing bank if a credit card was established in your name without your consent. You might also have to report something to the police. This helps prevent additional illegal use and safeguards your credit score.
Q8. Do banks automatically send new credit cards?
Ans: Yes, banks often send replacement or renewal credit cards automatically when your existing card is about to expire. These are linked to accounts you’ve already accepted. However, they should not issue a new account without your consent. If you get a card tied to a new account, contact the bank.
Q9. What to do if someone applies for a credit card in your name?
Ans: Notify the credit bureaus, set a fraud alert or credit freeze, get in touch with the issuer, and report identity theft to the FTC if someone registers for a credit card in your name. Look for more indications of fraud on your credit report, and if necessary, call the police.
Q10. Can I be arrested if a credit card was issued and not paid off?
Ans: Not directly, but failure to repay any kind of loan can lead to legal consequences. Read more about going to jail for not paying a personal loan.

Meet the expert:
Fehmida Tantray
Fehmida Tantray is a senior writer at LendingPalm, bringing over three years of experience in the finance industry. Her expertise spans across loans, credit, budgeting, and financial planning.